[Frank Derville]

I have just bought a CodeMix personnal license.
When I open Eclipse I am on a 30 days trial
The doc says :
Please Start CodeMix; Select Help >CodeMix >Update License then select Check Access

but the dialog only provides 3 options :
– Register
– Buy
– Enter Key

So how can I do?

[shilpeegenuitec]

Hey Frank,

“Check Access” should be available once you are logged in with a personal license account.

In order to use the personal license, you can follow one of these steps –

A. If you have a valid Genuitec account and you have purchased the personal license using this account, you can login to CodeMix with the same account as follows –
1. Click Help >CodeMix >Update License>Register>Already have an account
2. Provide UserName and Password same as the Genuitec account.
3. Click Login.
Please refer the video here: https://gyazo.com/5566447c0121941a70f294db97d1a919
4. You will be logged in to CodeMix and “Check Access” should be visible in CodeMix Access dialog.
Please refer the screenshot here: https://gyazo.com/efb9d6ea6ff38fab9c1d62a3b8b660e4Ple

B. In case you have not registered before, you can do so as follows –
1. Click Help >CodeMix >Update License>Register
2. Provide UserName , Email and Password.
3. Click Login.
4. You will be logged in to CodeMix and “Check Access” should be visible in CodeMix Access dialog.

[support-tony]

Frank,

Just to add to what Shilpee has mentioned, we have a Learning Center article about this, which might also help.

Could you let us know where you saw the document that you mentioned? This process may have changed recently and we’d like to ensure that we’re clearer on this.

[Author]

Posts