[bzaugg]

I have installed ME 8.6, but I cannot install any plugins or perform any updates because the configuration center will not connect to the internet. I sit behind a proxy and have tried just about every combination of proxy settings and each type of Active Provider (Direct, Manual, Native), but nothing works (including settings that work for co-workers). Even the “In The News” and “Tips and Tricks” sections display the message “Could not connect to the…server.” For what it’s worth, I”m seeing a lot of the following message in the log:

!ENTRY org.eclipse.equinox.p2.repository 2 0 2010-10-13 15:11:26.958
!MESSAGE Connection to http://downloads.myeclipseide.com/downloads/products/eworkbench/jdks/site.xml failed on Connection timed out: connect. Retry attempt 0 started
!STACK 0
java.net.ConnectException: Connection timed out: connect

[support-shalini]

bzaugg,
Sorry for the inconvenience. Can you go to Window > Preferences > Pulse > Network Settings and configure your proxy settings? Also, set communications Tuning turn on either maximum compatibility/native java network connectivity.
Let me know if that helps.

[Author]

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