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My laptop frozed and I shut it down while myeclipse was running.
Since then MyEclipse can’t start only shows the splash screen , maybe some files got corrupted. I tried to reinstall it, but I can’t find the version I have (MyEclipse 10).
I installed MyEclipse Professional 2014 and MyEclipse Professional 2013 but these are not the ones I have and I want that I had. Can you help me?fenyoapa,
Sorry that you are facing issues with MyEclipse.
1) Can you clarify if any error messages or popups are shown after starting MyEclipse ? If yes, please attach a screenshot to help us get a visual of the issue ?
2) Can you please clarify whether you could select the workspace location after starting MyEclipse ? If yes, can you try switching to a new workspace and see if it works ?
3) Can you please attach the .log file located at <workspace dir>/.metadata/.log file, to help us investigate further.Our latest version is MyEclipse 2015 CI, based on Eclipse Luna. I strongly recommend you to install it alongside your existing MyEclipse installation and give it a try, as there are many bug fixes and new enhancements done in the past 3-4 development years. You can download MyEclsipe 2015 CI from here.
If you are holding a license for MyEclipse, you can continue using the same license for MyEclipse 2015 too, as our licenses are time based, not version based.
However, All requests for previous releases are handled by our sales team to ensure your complete satisfaction. Please send an email to sales@genuitec.com and they will be able to assist you. Be sure to include your name, subscription id, subscription code, MyEclipse version desired, and operating system so they can provide the correct download link without delay.
Let us know if you see any issues.
Dear pradeep, thank you, I have removed all of my MyEclipse installations and I have installed MyEclipse 2015 CI , it is working well with my licence key.
