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Tips on getting help

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  3. Getting Help – General
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  • #344565 Reply

    Brandon
    Member

    I know this forum is for getting help but I thought I would make a post of how to best get your question answered.

    0. Check the Learning Center, a lot of questions can be answered there.

    1. Be as detailed as possible. Don’t just say things like the button wont work. We will have no idea on what the button should do.

    2. Post any code or screen shots that may help diagnose the problem. Even a sample project that shows the error.

    3. Include your Mobione version

    4. Include if it is a native app or web app

    5. Include any device information (Android or iOS version if applicable)

    I’m sure others may have even more suggestions. But using this as a guideline may help the many back and forth question and answers that come up, as well as any misunderstandings on what you want.

    Let me know if I missed anything and I will add it to the list.

    #344889 Reply

    Unknown Author
    Participant

    6. Good English grammar goes a long way.

    #345010 Reply

    Brandon
    Member

    7. Let us know if you have solved the problem, or not. If we can marked the topic as closed it will help other users know there is a solution for it in the topic.

    #347329 Reply

    RichardOne
    Member

    And a little patience to us neebees who need that little ‘extra’ help understanding where code goes 😉

Viewing 4 posts - 1 through 4 (of 4 total)
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