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- This topic has 21 replies, 4 voices, and was last updated 13 years, 10 months ago by
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>the tab expands, but the screen remains blank for a time before the options appear to complete the process. Sometimes the tab remains clear and nothing happens.
When this happens can you grab a quick screenshot and share it with us.
Wayne-
I’d be happy to send you a sceen shot when it occurs next, just instruct me on how to go about doing such a thing.Steven
Hi Steven,
To take the screen shot look up the imp pnt button on your keyboard, push it when you need to take a screen shot and you can use paint to paste the content of clipboard. Then save your image and share attaching it to thread.
OK Wayne
As we speak I’m locked out and the screen is frozen. If you are describing some command within the mobione dashboard to take a sreen shot- we’re out of luck- nothing is responding within the mobione screen. This particular freeze occurred right after I started the program and after I declined (clicked ‘cancel’) the new update available window request. (I figured why update since I just downloaded the patch yesterday?).Steven
Sorry can’t say why the lock up. I’m thinking some quirky dialog issue but might be something else. But let me suggest the following:
1) uninstall mobione
2) download latest installer (http://genuitec.com/mobile)
3) install mobione
– under Window>Settings you can disable automatic check for updates if the new installation has same problem. On startup MobiOne waits approx 30 secs before firing off an updates check.
