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CodeMix disappeared from all workspaces

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  • #613453 Reply

    Vitali
    Participant

    Hello.

    After the last update CodeMix engine disappeared from all eclipse workspaces.
    Eclipse Marketplace shows that it is installed but menu items related to CodeMix are missing. Chat is missing, Settings are missing.
    And there are no any mentions for CodeMix in the lust of installed plugins.

    How to reinstall it?

    Thank you.

    #613454 Reply

    support-swapna
    Moderator

    Vitali,

    Sorry for the terrible experience.

    Can you please share with us the workspace log file which is located at workspace dir/.metadata/.log for further investigation?
    Please try starting the IDE with -clean command args, switch to a new workspace and check if CodeMix related settings appears?
    Here is the FAQ for starting the IDE with -clean : https://www.genuitec.com/forums/topic/troubleshoot-using-the-clean-command-line-argument/ (eclipse.exe -clean)

    Apologies for inconvenience caused.

    –Swapna
    Genuitec Support

    #613455 Reply

    Vitali
    Participant

    Here is the log

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    #613457 Reply

    support-swapna
    Moderator

    Vitali,

    Thank you for the log. There are several network related issues that are logged in addition to codemix bundle related errors.
    Are you behind a firewall or proxy? If yes, then did you setup the Network Connections preference page with the details?
    Here is the FAQ for your reference : https://www.genuitec.com/forums/topic/configuring-the-network-proxy-settings/

    Have you tried the -clean suggestion? Does it help? Please also share with us the log from the new workspace post the -clean. In the meanwhile I will check with the dev team about the possible workaround to get CodeMix working for your install.

    –Swapna
    Genuitec Support

    #613458 Reply

    support-swapna
    Moderator

    Vitali,

    Can you please try to uninstall CodeMix from the Eclipse Marketplace dialog and once completely uninstalled, install it again via the Marketplace?
    To uninstall CodeMix, switch to the ‘Installed’ tab in the Eclipse Marketplace dialog, click on the dropdown as shown in the attached screenshot and select ‘Uninstall’. Proceed with the wizard and restart the IDE to complete the uninstall.

    Please let us know how this works for you.

    –Swapna
    Genuitec Support

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    #613460 Reply

    Vitali
    Participant

    Hello Swapna.
    I have deleted and installed CodeMix again and seems it works now.
    Thank you.

    #613461 Reply

    support-swapna
    Moderator

    Vitali,

    Glad that it works now. Thank you for getting back to us.
    Please let us know if you see any other issues.

    –Swapna
    Genuitec Support

Viewing 7 posts - 1 through 7 (of 7 total)
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